Verizon Order Tracking (2024)

1. Verizon Order Status, Fios Installation or Change Your Install Date

Enter your order number and zip code to check your Verizon Fios order status and helps onboard into Verizon by registering and downloading useful MY Fios/ ...
Enter your order number and zip code to check your Verizon Fios order status and helps onboard into Verizon by registering and downloading useful MY Fios/ Fios TV Verizon apps. Customers educated about their first bill estimation, Channel lineup for the TV plan they ordered, Fios installation details with video, answers to top FAQs and other useful information about their products ordered. For the orders which needs technician visit customers can Confirm their appointment, Change due date / Installation date, Leave instructions to technicians, update their dispatch contact information and track the technician on the day of installation. For the self-install orders customer can track their shipment status and check the nearest Verizon stores list where they can get their equipmentâ€™s (Store pick up orders). Customer can check the return equipments to verizon with details of Fios return kits tracking status.

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2. My Verizon app - View Order Status

Here's how to view and check the delivery status of orders (past and present) via the My Verizon app.

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3. Verizon Order Details

Manage your account. Manage your settings and services, view your Fios order status, pay your bill, watch TV or get Verizon support.
While we work on your order, create an account so you can view its progress.
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4. Shipping options for your online purchases FAQs | Verizon Customer Support

How do I track my shipment? You can track your shipment on the My Orders page in My Verizon. · How do I check the status of an order? Once you complete your ...
Learn about options to get your online wireless orders shipped to you from Verizon.

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5. Fios Order Status & Confirmation | Verizon Billing & Account

After completing your order, you will receive an order confirmation. Your order status is available at My Verizon or on the My Fios App approx 24 hours ...
After completing your order, you will receive an order confirmation. Your order status is available at My Verizon or on the My Fios App approx 24 hours later.
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6. Order & Tracking - Verizon Community

Ask questions about your order and tracking your shipment on the Verizon Community.
Ask questions about your order and tracking your shipment on the Verizon Community

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7. View Orders for Business Accounts - Verizon

The View Orders page is a great resource to track all of your equipment purchases made online in My Business Wireless or the My Verizon for Business app.
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8. Track Your Total by Verizon Order Status - AfterShip

Track your Total by Verizon order status with tracking number, get real time notifications when your parcel delivery status updated.

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9. Return a device or accessory within 30 days video - Verizon

Duration: 2:00Posted: Apr 30, 2020
Watch this video to see how to return or exchange a device or accessory you purchased from Verizon wireless for up to 30 days.

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FAQs

How to track an order on Verizon? ›

How do I check the status of an order? Once you complete your order, you'll receive an email confirming that the order has been shipped. The email includes the order tracking number and an expected delivery date. To check your order status, go to the My Orders page in My Verizon.

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How to check Verizon FiOS order status? ›

Looking for Order Status? Once you've placed an order, you can always view and check the status in your My Verizon account.

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Who ships Verizon phones? ›

Due to increase in phone orders we use both FedEX and UPS. The only exception would be if you are employed by either FedEX, UPS, or USPS, in which case your phone would ship via your employer. I trust this has answered your question.

How do I track My Verizon tech? ›

Check the status of your Verizon tech installation in the My Verizon app or within My Verizon. You can: Change the date of your installation (must be prior to your due date) Obtain status of equipment being shipped (if applicable)

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Does Verizon have a tracking app? ›

Verizon Smart Family is your partner in digital parenting for families on-the-go. Track the entire family on a single map and monitor your child's location anytime. And they can ask to get picked up exactly where they want.

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How do I contact Verizon about an order? ›

Verizon Contact Numbers

Mobile, 5G Home, LTE Home.
Sales. 800-225-5499. 8 AM - 7 PM (Mon - Sat) 8 AM - 5 PM (Sun) ...
Service. 800-922-0204. 8 AM - 7 PM (Mon - Sat) 8 AM - 5 PM (Sun) ...
Technical Support. 800-922-0204. 8 AM - 9 PM (7 days/week) ...
Fios.
Sales & Service. 800-837-4966. 8 AM - 7 PM ET (Mon - Fri)

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What is a pending order on Verizon? ›

A pending account change is an order that is in progress or future dated, such as: Adding a device. Upgrading a device. Changing features on a device.

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How long does it take for Verizon to receive my trade in? ›

If you choose to trade-in online, expect your gift card (for guest users) at least two weeks from the time Verizon receives your device, or your credit (for My Verizon users) within 1-3 bill cycles after appraisal. Overall, the entire process generally takes 4 to 6 weeks. Also see our support hub.

What is the number for Verizon return orders? ›

Return rented equipment to the Verizon or the UPS Store nearest you. You do not need to box up equipment since equipment serial numbers will be scanned and returned to Verizon (Be sure to get a receipt for your records) Contact Verizon at 1.800. Verizon (1-800-837-4966) if you have any questions.

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Does Verizon ship through UPS? ›

The only time Verizon sends anything through USPS is when its a REFURB/REPLACEMENT device... Brand new equipment comes through Fedex or UPS! Apple nor Verizon will ship NEW equipment esp something as expensive as an NEW iPhone through USPS.

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How long does it take for a phone to come in the mail? ›

Ship to a residential address with FedEx Home Delivery, which delivers every day of the week. These two cost-effective options offer delivery within the contiguous U.S. in 1–5 business days (usually within 3), and to or from Alaska or Hawaii in 3–7.

What carrier is owned by Verizon? ›

Verizon (mobile network)

Formerly	Bell Atlantic
Parent	Verizon Communications
Divisions	Visible by Verizon TracFone Wireless Verizon Fios
Website	verizon.com
Footnotes / references

10 more rows

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How do I check on a Verizon order? ›

Available settings vary based on user type (e.g., Account Owner, Account Member).

From the Home screen tap the. My Verizon app. ...
Menu icon. (upper-left) then tap. ...
If prompted, enter your My Verizon password then tap. ...
Purchases. ...
Orders. ...
If applicable, tap one of the orders listed for details.
Review the order info then tap.

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Can Verizon track a dead phone? ›

If the battery is dead there is unfortunately no way to locate it.

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How do I track My Verizon Iphone? ›

Lost Mode

From a Home screen, Find My. . ...
Devices. or. Items. ...
Tap the preferred devices.
From the Mark As Lost section, tap. Activate. .
Continue. .
Enter a phone number then tap. Next. .
Enter a message to be shown on the lost device's screen then tap. Enable. .

How do I track a Verizon family phone? ›

Verizon Smart Family - Locate a Family Member

have a Premium subscription.
ensure the parent and child devices are paired.
ensure location sharing is on.
ensure GPS is enabled on the device to be located. If necessary, refer to the device's user manual for instructions.

How long does it take for a phone to be delivered? ›

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How do I report a Verizon phone out of order? ›

1-800-922-0204 or use the correspondence address listed under the Contact Us link at the top of the Verizon Wireless home page.

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Verizon Order Tracking (2024)

FAQs

References